Information & Knowledge Management |

YOU ARE HERE : Home / Solutions & Services / Information & Knowledge Management /

Information & Knowledge Management

Help companies define and implement a technology management framework to optimize delivery. Framework elements include current and future technology architecture, evaluation and selection process, and a planned evolution approach.

Technology Planning & Management - implementing the process to document current technologies, create a future technology model based on functional needs, and make fact-based technology investment decisions.

Advanced Development Center (ADC) - implementing a structured development methodology based on Capability Maturity Model Integration concepts. The ADC focuses attention on business requirements and approach, construction, testing and release to the production environment.

Portfolio Management - implementing the process to manage and adjust the collective set of projects required to meet annual business objectives. Specific attention is paid to projects in jeopardy, impact to the organization, return on investment and prioritization.

Advanced Service Center - implementing the processes to advise and support technology customers through account management focus, operations reviews, service level agreements, trouble ticket management and help desk services.

Home About Us Solutions & Services Products RAD2 Getting Started Partners Contact Us

Site Map Login